superb tent
TEL : +86-400-999-2388

Frequently asked questions


Q: What size of width and length for your tent?

A: The width we offer from 3m- 60m. Length are unlimited which can increase by multiples of 3m unit or 5m unit.


Q: Is your tent safe enough to do permanent structure?

A: Sure, the main frame are manufactured with high impact extruded anodized aluminum (6061/T6) which can resist wind up to 100 km/h.


Q: What is the life span of your products?

A: Our tents are thoroughly confirm to the strictest European and the Australia quality standards, life span of aluminum alloy is 20-30years, PVC roof and sidewalls is 10 years.

  

Q: What kinds of tent can you produce?

A: We are the leading tent manufacturer in China and produce different sizes of tents which clear span could be from 3m to 65m in different shapes.


Q: Can you make customized tent? 

A: Yes, OEM and ODM orders are available by our experienced engineers.

 

Q: What is the cover made of?

A: Double coated PVC fabric; UV-resistance; flame retardant to DIN4102 B1, M2;

 

Q: whether need equipment to install your tent?

A: It depend on size, Small clear span (3m to 15m) tent do not need any equipment; 15-22m clear span need fork car; above 22m clear span tent need crane.


Q: Do you provide installation guidance?

A: Yes, trial assembly is arranged before loading to secure the quality. English instruction manual and visor is also available from SUPERB TENT. 


Q: How to fix tent on the ground?

A: We provide expandable screw for concrete ground, anchor for grass land. If anchor and expandable screw are not allowed, we provide weight plate.

 

Q: Whether color of cover is optional, whether can print logo for advertisement?

A: Color and printing are both available.

 

Q: Other accessories like air conditioner, light, wooden floor available?

A: Yes, Full accessories are available to supply for your tent  (including decoration Lining, different kinds of wall, furniture, air-condition, lights, carpet, floor and so on)

 

Q: What is the wind load for your tents?

A: It depends on size, the ranges are from 80km/h-102km/h

 

Q: What documents are available?

A: A full range documents including structural drawings,packing list,installation manual and relative certificates can be provided.

 

Q: Has your tent product been certified?

A: Yes. All our tent structure has passed the engineering test, white the PVC fabric with flame retardant certificates issued by USA.

 

Q: What is the production lead-time before loading time? 

A: 20-30 days ex-factory against receipt of deposit. 

If urgent order, can be finished within one week according to our material stock situation.

can be finished within one week according to our material stock situation.

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  • Contact Us
  • China Office
    Phone: +86-757- 8512 1800
    Email:info@superbtent.com
    Address: SongXia Industrial Park, Songgang, Nanhai District, Foshan, Guangdong, China
  • Kenya Contact: Austin
    Phone: +254-7142 9988 8
  • India Contact: Chris
    Phone: +91-9538 0056 99
  • America Contact: Kai
    Phone: +1-8632 6684 73
  • Westafrica Contact: Candy
    Tel:+221 78 111 0429
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